max cousins
@maxcousins
Highly proficient document and admin support specialist.
What I'm looking for
I am a highly proficient document and admin support specialist with extensive experience in formatting, managing, and coordinating digital materials across remote environments. My strong command of MS Office and PDF tools allows me to produce clear, visually accurate, and compliant documents under pressure. I am known for my attention to detail and my ability to handle large-scale formatting tasks, delivering polished outputs that meet brand standards.
Throughout my career, I have adeptly supported multi-departmental workflows and communicated effectively with diverse teams in high-paced, client-driven contexts. My experience as a self-employed e-commerce professional has honed my skills in creating and maintaining branded digital documentation, managing CRM systems, and ensuring compliance in all client communications. I thrive in collaborative environments, working closely with virtual assistants and freelancers to ensure consistency and quality across all documents.
Experience
Work history, roles, and key accomplishments
E-commerce: Online Businesses
Online Businesses
Apr 2020 - Apr 2025 (5 years)
Created, formatted, and maintained branded digital documentation across platforms, including customer correspondence, product guides, and internal records. Developed and managed a CRM system and workflow trackers using Excel and Word, ensuring all client data was accurate, searchable, and compliant.
Trainee Teaching Assistant
Upton Junior School
Sep 2019 - Jul 2021 (1 year 10 months)
Produced large, structured digital resources and learning packs, ensuring consistent formatting, accessibility, and readiness for both print and online use. Supported educators in preparing PowerPoint slides, spreadsheets, and visually engaging classroom material while adhering to school branding.
Customer Assistant
Tesco
Jun 2019 - Oct 2019 (4 months)
Ensured internal product display and labelling adhered to visual merchandising guidelines. Collaborated with colleagues to streamline stock-related documentation and signage, improving store presentation and clarity of information.
Education
Degrees, certifications, and relevant coursework
Unknown
Level 3 Diploma, Supporting Teaching and Learning
Grade: Distinction
Completed a Level 3 Diploma in Supporting Teaching and Learning, achieving a Distinction grade. This program provided comprehensive knowledge and practical skills for assisting educators and managing classroom resources.
Unknown
International Baccalaureate (IB), General Studies
Activities and societies: Biology (HL): Grade 4, Geography (HL): Grade 5, Chemistry (HL): Grade 2, English (SL): Grade 5, French (SL): Grade 5, Maths (SL): Grade 3
Completed the International Baccalaureate Diploma Programme, focusing on a diverse range of subjects. Achieved strong grades in English, French, and Geography.
Unknown
GCSEs, General Studies
Activities and societies: English Language: Grade 7 (Spoken Endorsement: Merit), English Literature: Grade 7, Mathematics: Grade 5, Additional Science: Grade A, Computing: Grade A, History: Grade A, Geography: Grade B, French: Grade C
Achieved strong grades in a variety of subjects, including English Language and Literature, Mathematics, Additional Science, Computing, History, Geography, and French. Demonstrated proficiency across core academic areas.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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