Mauro Nicolas Natiello
@mauronicolasnatiello
I resolve customer issues across high-volume service and operations environments.
ArgentinaWhat I'm looking for
I've supported customers and managed daily operations at Parking de las Artes SRL, handling cash operations, billing, facility supervision, security, and customer inquiries.
My experience also includes assisting international guests in English and Spanish at Posada do Pepe in Brazil, managing reservations and check-ins, resolving complaints in hospitality, and delivering personalized English lessons. I bring over 10 years of customer service experience, practical conflict-resolution skills, and familiarity with Jira, InvGate, Microsoft Office, and Google Workspace while pursuing a Law degree.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Parking de las Artes SRL
Feb 2023 - Dec 2025 (2 years 10 months)
Managed cash operations and billing, supervised facilities, and provided customer support and resolved inquiries.
Freelance English Tutor
Self Employed
May 2021 - Nov 2022 (1 year 6 months)
Delivered personalized English lessons and developed students' communication skills.
Floor Manager
Bar Patio del Liceo
Dec 2020 - Apr 2021 (4 months)
Managed floor operations and stock, and resolved customer complaints.
Guest Services Assistant
Posada do Pepe
Jan 2020 - Apr 2020 (3 months)
Assisted international guests in English and Spanish, managed check-ins, reservations, and support.
Customer Service Representative
Lottery Agency M.O. Olorista
Jun 2012 - Dec 2019 (7 years 6 months)
Managed financial transactions and provided high-volume customer service.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de Lomas de Zamora
Law Degree, Law
Pursuing a Law degree, strengthening analytical and communication skills.
IDAC
Film Studies
Completed three years of Film Studies.
Instituto Superior Mariano Moreno
High School Diploma, General Studies
Earned a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
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