maureen njoki - Team Leader - Samasource Kenya Limited | Himalayas
maureen njokiMN
Open to opportunities

maureen njoki

@maureennjoki

Dedicated team leader with a passion for empowering others.

Kenya

What I'm looking for

I seek a dynamic role in a collaborative environment that fosters growth.

I am a highly motivated and disciplined professional with extensive experience in team management and support. Currently, I serve as a team leader at Samasource Kenya Limited, where I manage and support a diverse team, ensuring optimal performance and productivity. My role involves overseeing utilization trackers, managing agent leaves, and conducting weekly performance reviews, all while fostering a culture of encouragement and continuous improvement.

Throughout my career, I have developed a strong foundation in data research, annotations, and image labeling, complemented by various certifications in leadership and technology. My educational background includes a Certificate in Information Technology and a Digital Basics Certificate, which have equipped me with the necessary skills to thrive in a fast-paced environment. I am committed to empowering my team and contributing to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

SL
Current

Team Leader

Samasource Kenya Limited

Sep 2017 - Dec 2024 (7 years 3 months)

Managed and supported a team by overseeing utilization trackers, agent performance reviews, and real-time project questions. Responsible for coaching, motivation, and communication updates within the team. Handled HR-related tasks and data research annotations.

CS

Hair and Beauty Specialist

Capital Cuts Salon

Dec 2016 - Feb 2017 (2 months)

Provided hair and beauty services, consulted with clients on styles, and managed stock orders. Stayed updated on trends and techniques to enhance customer satisfaction.

Education

Degrees, certifications, and relevant coursework

maureen hasn't added their education

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Tech stack

Software and tools used professionally

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