Maureen Jerop

I am a highly organized and detail-oriented office administrator with over nine years of experience in managing administrative tasks and office operations. My proven track record includes maintaining efficient office processes, managing personnel, and implementing effective systems that enhance productivity. I excel in communication, multitasking, and utilizing office software to deliver exceptional customer service.

In my recent role as an Administrator at Silver Physiotherapy Clinic, I oversaw daily operations, improved efficiency, and maintained a productive work environment. I implemented effective filing and documentation systems, provided leadership and training to administrative staff, and managed budgets and invoices. My initiatives, such as introducing the Slade 360 system for insurance claims processing, significantly increased patient satisfaction and revenue.

Previously, as a Travel Logistics Officer at Church World Service, I efficiently managed travel arrangements and budgeting, ensuring adherence to policies and timely processing of vendor invoices. My experience as an Administration Assistant/Conference Coordinator at NOPE Kenya further honed my skills in event organization, documentation, and inventory management. I am committed to fostering positive relationships and optimizing office operations.