At The Coreloop, I scraped and compiled 50–75 records per day from approximately 300 Twitter sources, building structured datasets for business intelligence and research workflows.
I maintained accuracy across high-volume manual collection, flagged anomalies, and delivered clean datasets in ready-to-use formats to reduce downstream analysis time.
At Fasclad Inc., I supervised two active projects under senior management guidance and managed collections projects, following up on outstanding balances.
At Sykes Inc., I supported Pearson and Sony NA customers with technical, account, and product issues. During a Sony firmware update that affected approximately 50% of the customer base, I handled customer complaints and de-escalated concerns during the resolution period.
