At Gong cha DMV, I lead digital marketing across a 24-location franchise network, coordinating portfolio-wide campaigns and weekly store promotions. I also built and hosted an intranet that centralizes operating materials, marketing resources, inventory ordering, and franchisee updates.
I replaced a spreadsheet-to-QuickBooks Online workflow with QBO API integrations for bulk invoice creation and instant order modifications, saving 20 hours of manual entry each month. I’ve also built AI-assisted lead-sourcing and outreach workflows that turn more than 150 weekly prospects into a repeatable follow-up process.

