Matthew Stamp

Served as primary administrator for home sleep tests, providing patients with instructions, scheduling/rescheduling, and preparing compliant patient paperwork. Answered calls from patients and providers, coordinated documentation with DME and other providers, and maintained accurate records to prevent lapses in patient care.

Scheduled clinicians to patients in line with Medicare guidelines, ensuring coverage and visit frequency requirements were met. Managed cancellations and add-ons while maintaining clinician wellbeing through communication and positive reinforcement.

Managed home health intake by receiving referrals and orders, creating patient charts, and processing basic medical information using multiple systems. Handled sensitive information with HIPAA awareness, completed phone-based workflows, and processed supply orders.

Sold books and merchandise while promoting discount card programs and magazine subscriptions. Completed merchandising and store reset tasks, including unloading and sorting truck shipments, while maintaining high customer service standards.

Stocked and merchandised shelves and in-store displays to support sales. Greeted customers, identified needs, and ensured customer service and satisfaction.

Took customer orders and prepared food items according to specifications while maintaining service quality and satisfaction. Handled receiving/unloading and supported store cleanliness, including proper food storage and temperature control.

Completed an Associate in Social Science at Tidewater Community College from 2012 to 2013.

Attended Grassfield High School from 2008 to 2012, completing upper secondary/advanced high school education.