At Datavant, I curate and lead Salesforce support for the Provider Salesforce instance, and supervise the Provider Salesforce Administrator. I also manage user, role, and security models and support more than 250 Salesforce users.
I train new Salesforce users and create guides and videos to help them use the platform. I build flows, reports, dashboards, and other customizations, and manage data imports, quality checks, and system integrations.
As a Salesforce Consultant at Creative Alliance, I advise on Salesforce improvements, educate staff on Salesforce and PatronManager, and provide reports for grant applications. At Single Carrot Theatre, I built a donation pipeline and custom casting database app.
