Matthew Schlabach

At MerrowFins, I manage customer accounts, billing and payment records, compliance reporting, and sensitive client information while maintaining accuracy and regulatory alignment.

I translate client requirements into actionable reports, standardize request workflows, audit datasets, and resolve formal complaints as a primary point of contact. I also develop procedures and policies that streamline service delivery and internal operations.

As a former business owner/operator, I oversaw client relations, strategic planning, diverse projects, quality control, and long-term organizational objectives. My technical background includes legal research tools, Microsoft Office, secure e-filing, data systems, UPS infrastructure, and technical troubleshooting.