Open to opportunities

Matthew Ollis

@matthewollis

Trilingual Economics graduate (2024) with HK corporate experience. Fluent in English and French, with professional proficiency in Mandarin (HSK 4).

France

Message

What I'm looking for

I’m seeking an operational, client-facing, or generalist coordination role with an ambitious, decentralised global team—using my cross-border logistics, client onboarding, and project coordination experience to deliver reliable outcomes in fast-paced environments.

My background includes working within a major Hong Kong corporation managing cross-cultural communication and education delivery in a fast-paced environment.

Combining a strong analytical foundation in economics with rare trilingual fluency across Western and APAC markets, I excel at operations, client relations, and cross-border coordination. I am eager to bring my global perspective, strong work ethic, and cross-cultural adaptability to an ambitious remote team.

Experience

Work history, roles, and key accomplishments

Corporate Programme Coordinator

Monkey Tree English Learning Centre Limited

Nov 2024 - Nov 2025 (1 year)

Managed cross-cultural programme delivery and client onboarding for a major Hong Kong corporation, standardising international communication streams using TEFL methodologies. Handled daily client-facing workflows and resolved scheduling conflicts and operational bottlenecks under tight corporate benchmarks.

Cross Cultural Communication Client Onboarding TEFL Methodologies Client Relations

Food Service Crew Member

McDonald's

Sep 2023 - Jul 2024 (10 months)

Operated in a high-volume, fast-paced food service environment, consistently meeting speed-of-service operational KPIs. Coordinated with shift teams to manage inventory dispatch, handle point-of-sale transactions, and resolve escalated customer complaints.

High Volume Management Speed Of Service KPI Management Point of Sale Customer Complaint Resolution Shift Teamwork Customer Service Time Management

Independent Delivery Contractor

Just Eat

Sep 2021 - Jul 2022 (10 months)

Optimised daily time-management, route mapping, and delivery scheduling to consistently meet strict algorithmic windows. Managed independent customer relations on the ground, maintaining high service satisfaction through rapid conflict resolution under pressure.

Time Management Customer Relations Conflict Resolution Logistics Coordination Last Mile Delivery Operations

Education

Degrees, certifications, and relevant coursework

University of Liverpool

Bachelor of Arts (BA), Economics and Chinese Studies

Activities and societies: Relevant coursework: International trade; Macroeconomic Analysis; Data Analytics.

Bachelor of Arts (BA) in Economics and Chinese Studies at the University of Liverpool, graduating Summer 2024. Relevant coursework included international trade and macroeconomic/data analytics topics.