I'm looking for a customer service or support role position, remotely, based in the United States.

Matthew Moore
@matthewmoore1
Customer support professional skilled in communication, problem-solving, and technology, seeking remote opportunities in customer service and support.
What I'm looking for
I have a background in customer service and support, with experience assisting customers, resolving issues, handling information accurately, and communicating professionally across different situations. I’m interested in building a long-term career in customer support, client services, administrative support, and remote work where I can use my communication, problem-solving, organization, and attention-to-detail skills.
I enjoy helping people, learning new systems and technology, and finding practical solutions to problems. I’m also interested in research, data entry, technology, and opportunities where I can continue developing my professional skills while providing reliable and helpful service. I’m dependable, adaptable, and motivated to contribute to a team while continuing to grow in my career.
Experience
Work history, roles, and key accomplishments
Customer Service Support Associate
BitMart
Oct 2025 - Aug 2026 (10 months)
Assisted customers with cryptocurrency transactions and account issues, collaborating with compliance and fraud prevention teams to resolve problems while maintaining privacy and security standards.
General Laborer
Accent Construction
Jun 2006 - Apr 2025 (18 years 10 months)
Assisted in site preparation and material handling, operated power tools, and collaborated with team members to ensure efficient workflow and safety on construction sites.
Education
Degrees, certifications, and relevant coursework
Meadowdale High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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