Matthew Cockburn
@matthewcockburn
Student-focused program coordinator with strong admissions, event management, and student support experience.
What I'm looking for
I am a detail-oriented program and student affairs professional with hands-on experience across admissions, student advising, and large-scale event coordination at Western University and affiliated organizations.
I have managed applicant communications, maintained student records, resolved hundreds of student inquiries with a 4.9/5 satisfaction rating, and supported the full student lifecycle for a major graduate program while coordinating orientations and recruitment events.
My background also includes social media strategy and promotion, volunteer and peer-leader supervision, and administrative process improvement through tools like PeopleSoft, Salesforce, and Laserfiche. I bring strong communication, logistical planning, and student-centred problem-solving to campus and recruitment teams.
Experience
Work history, roles, and key accomplishments
Graduate Affairs Assistant
Western University
Aug 2025 - Oct 2025 (2 months)
Served as first point of contact for domestic and international applicants, coordinated logistics for events and exams, and supported lifecycle administration for Western’s largest graduate program.
Event Coordinator
DMT
Jul 2022 - Sep 2025 (3 years 2 months)
Planned and executed events with 500+ attendees, secured venues, created promotional material, and leveraged an Instagram audience of 3,000+ to boost event engagement.
Undergraduate Advisor & Program Coordinator
Western University
Aug 2024 - Aug 2025 (1 year)
Advised DAN Management students on academic planning, resolved 890 online inquiries with a 4.9/5 satisfaction rating, and coordinated student records, schedules, and recruitment events.
Program Assistant, Professional Admissions
Western University
Jan 2024 - Apr 2024 (3 months)
Prepared applications for review using PeopleSoft, Salesforce and Laserfiche and communicated daily with applicants regarding admission queries for Nursing programs.
Program Assistant, Pathways & WELC
Western University
Apr 2023 - Dec 2023 (8 months)
Prepared and distributed admission decisions, processed applications via PeopleSoft/Salesforce/Laserfiche, and communicated with international applicants on admission queries.
Assistant Coordinator, IESC
Western University
May 2022 - Apr 2023 (11 months)
Managed event logistics, participant tracking, and program documentation; supported 105 peer leaders serving 300+ international students and used feedback to improve programming.
Career Management Assistant
Richard Ivey Business School
Aug 2022 - Mar 2023 (7 months)
Prepared recruitment sessions and interviews for recruiters, provided customer service to firm representatives, and executed online administrative tasks to enhance student experience.
Social Media Coordinator
Ox and Bow Barbershop
Nov 2019 - May 2022 (2 years 6 months)
Managed social media for 2,000+ followers, designed promotional campaigns and giveaways, and reconciled weekly cash reports to maintain accurate sales records.
International Transitions Activity Coordinator
Western University
Sep 2021 - Jan 2022 (4 months)
Organized weekly Global Café events, provided technical support on visa/work permit Q&A sessions, and promoted international services via social media.
Residence Orientation Leader
Western University
Sep 2019 - Apr 2020 (7 months)
Supported a residence floor of 40 students and broader building population of 450, coordinated 17 orientation events, and completed training in EDI, GBV, and suicide prevention.
Investment Intern
Unit Trust Corporation
Jul 2019 - Aug 2019 (1 month)
Prepared quarterly market reports analyzing macro and microeconomic factors, facilitated project meetings, and researched emerging technologies to inform investment planning.
Accounts Receivable Intern
Port Authority of Trinidad and Tobago
Jul 2018 - Aug 2018 (1 month)
Reconciled daily and monthly cash reports to ensure account accuracy and maintained customer relations through regular calls to ensure prompt payments and issue refunds.
Education
Degrees, certifications, and relevant coursework
Western Continuing Studies
Professional Certificate, Project Management
Professional Certificate in Project Management currently in progress through Western Continuing Studies.
Western Continuing Studies
Professional Certificate, Leadership
Professional Certificate in Leadership currently in progress through Western Continuing Studies.
Western University
Bachelor of Management and Organizational Studies, Management and Organizational Studies
Bachelor of Management and Organizational Studies with a specialization in Consumer Behavior and a minor in Geography and Environment; awarded Western Scholarship of Distinction (2018) and named to the Dean’s Honour List (2020–2021).
SafeTALK
Certificate, Suicide Alertness
2019 - 2019
Certificate in Suicide Alertness (SafeTALK) completed in 2019.
Western Continuing Studies
Certificate, Innovative Thinking
2024 - 2024
Certificate in Innovative Thinking completed in 2024 through Western Continuing Studies.
Western Continuing Studies
Micro-credential, Social Media Strategy
2025 - 2025
Micro-credential in Social Media Strategy completed in 2025 through Western Continuing Studies.
Western Continuing Studies
Certificate, Managing Change
Certificate in Managing Change completed through Western Continuing Studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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