Matteo Esposito
@matteoesposito
Hospitality Management graduate seeking front office or guest services work, with hotel practicum at Holiday Inn & Suites Makati and Hotel Benilde.
PhilippinesWhat I'm looking for
At Holiday Inn & Suites Makati, I supported front office and guest relations operations during my hotel practicum, assisting guests with inquiries, requests, and service needs.
At Hotel Benilde, I processed guest check-ins and check-outs, verified reservations, and handled cashiering transactions. I also gained experience with purchasing, receiving, inventory, and purchase orders.
At MCGEM Inc., I serve retail customers, prepare produce orders for delivery, and process receipts and payments. I’m seeking an entry-level Front Office, Guest Services, or Concierge/Bellman position where I can provide warm, efficient, and personalized guest service.
Experience
Work history, roles, and key accomplishments
Sales and Operations Assistant
MCGEM Inc.
Jan 2017 - Present (9 years 9 months)
Serve daily retail customers and build repeat business through reliable, friendly service. Prepare and pack fresh produce orders for timely delivery and process payments for restaurant and business accounts.
Practicum Trainee, Front Office / Guest Relations
Holiday Inn & Suites Makati
May 2026 - Aug 2026 (3 months)
Supported front office and guest relations operations in a full-service international hotel. Assisted guests with inquiries, requests, and service needs, upholding brand service standards.
Practicum Trainee, Front Office & Purchasing
Hotel Benilde
Sep 2025 - Nov 2025 (2 months)
Processed guest check-in and check-out and verified reservations at the front desk. Handled cashiering transactions and guest payments accurately, and managed purchasing, receiving, and inventory of hotel supplies.
Education
Degrees, certifications, and relevant coursework
De La Salle–College of Saint Benilde
Bachelor of Science in Hotel, Restaurant and Institution Management, Hospitality Management
2022 -
Activities and societies: Dean's Lister, Second Honors; Participant and Usher, Young Hoteliers Exposition
Pursuing a Bachelor of Science in Hotel, Restaurant and Institution Management with expected graduation in December 2026.
Emilio Aguinaldo College
Senior High School Diploma, Accountancy, Business, and Management
2017 - 2019
Completed Senior High School with a focus on Accountancy, Business, and Management (ABM).
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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