I’m looking for a job within an organization with a clear goal founded in principles that align with meaningful work focused on care. I value work-life balance, and believe that the best employees are those who are treated with that same care and consideration expected when working with patients, clients, and customers.
Looking for a job
Matt Ciommo
@mattciommo
Consummate professional with over a decade of experience in fields requiring technical expertise, effective communication, and human-centered care.
United StatesWhat I'm looking for
I'm a Boston-based operations and client experience professional with a background that spans corporate operations, technical theater, and direct clinical care — a combination that's given me a uniquely versatile skill set built around one throughline: staying calm, organized, and genuinely present for people navigating something new or difficult.
Currently, I manage day-to-day operations for a corporate showroom, owning everything from budget and vendor management to hands-on training and cross-functional coordination. Earlier in my career, I provided direct patient support in a hospital setting and led technical production teams in live theater — experience that shaped how I approach every role since: with patience, adaptability, and a bias toward solving problems rather than escalating them.
I hold a B.A. from Harvard University in Mind, Brain, and Behavior, and I'm currently exploring roles in operations, training, client success, and administrative support where empathy and reliability genuinely matter.
Experience
Work history, roles, and key accomplishments
SE
Current
Showroom Experience Manager
Showroom Experience
Sep 2022 - Present (4 years)
Led full onboarding and hands-on training for visiting architects and designers, including virtual and in-person walkthroughs and technical troubleshooting. Served as primary point of contact for 50+ showroom visitors a month, identifying process gaps and implementing scalable solutions within a $35K annual operating budget.
Education
Degrees, certifications, and relevant coursework
Harvard University
Bachelor of Arts, Mind, Brain, and Behavior
Bachelor of Arts in Mind, Brain, and Behavior from Harvard University, completed in May 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
70k-120k USD
Job categories
Client Experience ManagerCustomer Success ManagerImplementation SpecialistCustomer Onboarding SpecialistTraining SpecialistTechnical Support SpecialistMental Health SpecialistTechnical DirectorManager Client ExperienceCustomer Experience ManagerClient Experience Enablement ManagerClient Services Manager
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