At Bidvest International Logistics, I provide server support and infrastructure oversight across Microsoft, Dell, HP, NetApp and VMware environments. I monitor infrastructure health and performance, investigate incidents, and support virtualisation workloads.
I contribute to data centre operations across on-premises, hosted and cloud-connected environments, including attention to power, cooling, cabling and environmental controls. I also support high availability, business continuity, disaster recovery and backup recovery activities.
From September 2018 to December 2024, I was Service Management and Technical Support Lead at Bidvest International Logistics. I led and mentored Support Engineering and Service Desk teams, oversaw ITIL-aligned service management processes, and maintained the Information Systems Disaster Recovery Plan.
Earlier, I worked as a Support Engineer at Bidvest International Logistics and as a Field Service Engineer at T-Systems. My work included end-user support, system recovery, migrations, network monitoring and hardware repairs.
