Open to opportunities

Matilda Wilkin

@matildawilkin

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Administrator at Exclusive Tradables, maintaining the Shopify store and processing records with Sage Pastel.

South Africa

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What I'm looking for

I’m interested in an administrative or business support role where I can contribute my experience in office operations, customer service, payroll, and inventory management.

At Exclusive Tradables (Pty) Ltd, I manage sales and marketing for the Lizard Décor and Jewellery brand, maintain its Shopify store, and assist customers with enquiries and orders. I also process transactions and reconcile records using Sage Pastel.

At Sidaki Group (Pty) Ltd, I prepared quotations, invoices, and business documents, supported payroll administration, and maintained staff attendance records. I also supported stock control and prepared mining-related commercial documents.

Earlier, I worked in sales, administration, and hospitality, with experience in stock control, cash reconciliation, customer service, and staff scheduling. At Ella-Mera Pub and Grill, I served as Bar Manager for one year.

Experience

Work history, roles, and key accomplishments

Current

Administrative, Sales & Operations Support

Current

Exclusive Tradables (Pty) Ltd

Jan 2025 - Present (1 year 9 months)

Managed sales and marketing for the Lizard Décor and Jewellery brand, maintained the Shopify online store, and performed administrative duties including data capturing and record management. Processed financial transactions and reconciled records using Sage Pastel.

SAGE Pastel Shopify Canva Microsoft Office Customer Service Inventory Management Data Capturing Financial Reconciliations Marketing Sales

Current

Administrative, Sales & Operations Support

Current

Sidaki Group (Pty) Ltd

Jan 2025 - Present (1 year 9 months)

Prepared customer quotations, invoices, and business documentation, managed daily administrative functions using Sage Pastel, and assisted with payroll administration and staff management. Supported stock control and inventory management for supermarket operations.

SAGE Pastel Payroll Administration Inventory Management Client Relations Documentation Marketing ChatGpt Canva Staff Management

Bartender

Moments Pub and Grub

Jan 2025 - Dec 2026 (1 year 11 months)

Conducted stock takes, managed inventory, performed cash-up procedures, and delivered exceptional customer service. Assisted with event planning, handled gambling machines, and managed staff schedules and supervision.

Inventory Control Cash Handling Customer Service Event Coordination Staff Scheduling Supervision SAGE Pastel Record keeping

Bartender

Ella-Mera Pub and Grill

Jan 2018 - Dec 2024 (6 years 11 months)

Conducted stock takes, managed inventory, performed cash-up procedures, and delivered exceptional customer service. Served as Bar Manager for one year, overseeing daily operations, staff performance, and cash management.

Inventory Control Cash Handling Customer Service Event Coordination Staff Scheduling Supervision Bar Management Cash Management

Sales and Administration

Biltong and More

Jan 2019 - Dec 2021 (2 years 11 months)

Conducted stock takes, managed inventory, performed cash-up procedures, and prepared customer quotations and invoices. Delivered excellent customer service and achieved sales targets through effective product knowledge and communication.

Inventory Control Cash Handling Customer Service Quotations Invoicing Stock Ordering Administrative duties Sales