At Quiqup, I owned operations P&L, strategy and service levels across the UAE, overseeing a 400-driver fleet and sustaining a 94% on-time rate. I also ran the launch of fulfilment and cross-border business lines, which together passed $1M in revenue in 18 months.
I built Odysseic, a B2B SaaS booking and operations platform for dive centres, from validation to launch in about five months. It took more than 100 bookings across dive centres in Indonesia and integrated direct payments with local providers.
Across logistics, supply chain and energy, I’ve worked on cost reduction, service improvements and project delivery. At Quiqup, I introduced automated workflows and AI tools for Customer Service, cutting resolution time by 25%; earlier, I advised retail SMEs on supply chain strategy and delivered gross margin gains of 2–5%.
