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Matheus LopesML
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Matheus Lopes

@matheuslopes2

Customer support professional at TLN Materiais de Construção, answering product questions and helping customers choose the right materials.

Brazil
Message

What I'm looking for

I'm looking for a remote customer support role where I can combine clear written communication with technical problem-solving.

At TLN Materiais de Construção, I help customers understand product options by asking about their projects and answering technical questions. I also pick and prepare orders from stock.

I'm a final-year Computer Science student at Universidade Federal Fluminense (UFF). For my C++ drone delivery simulation project, I reviewed the code and fixed bugs.

Experience

Work history, roles, and key accomplishments

TC
Current

Sales and Customer Service Associate

TLN Materiais de Construção

Jan 2015 - Present (11 years 10 months)

Served customers face to face, asking questions to understand their project before recommending products. Answered technical product questions and accurately picked and prepared customer orders from stock.

Education

Degrees, certifications, and relevant coursework

Universidade Federal Fluminense logoUF

Universidade Federal Fluminense

B.Sc., Computer Science

Final-year Computer Science student with expected graduation in late 2026. Currently working on the final thesis (TCC).

Tech stack

Software and tools used professionally

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