At Teleperformance Poland, I support customers of a global streaming platform through voice and live chat, resolving account recovery, payment, streaming, application, connectivity, and device issues. I've been recognized multiple times as a Top Performer for strong service, quality, and efficiency.
I handle retention and de-escalation cases, share effective customer-handling practices with peers, and bring a technical foundation in CNC, welding, electrical and pneumatic systems. I also supported live LED display operations for an ATP Challenger event in Germany.
