matej kostov

I am a motivated and detail-oriented Enterprise Support Engineer with a robust background in software development, technical support, and database administration. My experience spans providing technical support to global enterprise clients, troubleshooting complex software issues, and collaborating with cross-functional teams to deliver effective solutions. I thrive under pressure and am adept at writing and testing custom scripts, ensuring impeccable SLA compliance and high-impact results.

Currently, I work as a Level 2 Enterprise Support Engineer at Foxit, where I resolve advanced issues related to cloud deployments and complex integrations. My role involves developing custom scripts tailored to client-specific use cases and managing communications through Salesforce and internal tools. I have consistently ranked among the top performers, demonstrating my commitment to excellence in technical support.

Previously, I contributed to the full lifecycle of custom software development at Makedonija Lek, where I translated business needs into technical features and provided hands-on support for deployed systems. My journey began as a Database Administrator, where I focused on optimizing operations and supporting junior staff. I am passionate about leveraging my skills to drive impactful solutions in the tech industry.