Open to opportunities

Duncan Isabwa

@duncanisabwa

Message

Detail-oriented research and digital services professional skilled in data management, writing, and multimedia content.

Kenya

Message

What I'm looking for

I seek roles where I can apply research, data management, and multimedia skills in collaborative, growth-minded teams that value accuracy and clear communication.

I am a detail-oriented professional with a Bachelor of Arts from Kenyatta University and hands-on experience across research, data entry, report writing, and ICT support.

I have worked as a Research Assistant, Cyber Café Specialist, and freelance data-entry and report-writing specialist, delivering accurate data management, literature reviews, and polished client-ready documents.

My technical skills include Microsoft Office, Google Workspace, Canva, Animaker, CapCut, and InShot, which I use to produce visuals, 2D animation, video edits, and branded content for marketing and educational purposes.

I excel at meeting tight deadlines, maintaining confidentiality, training users in digital tools, and translating complex data into clear reports and visualizations to support decision-making.

Experience

Work history, roles, and key accomplishments

Current

Cyber Café Specialist

Current

MK ICT Hub

Feb 2025 - Present (7 months)

Manage day-to-day cyber café operations, provide ICT support and digital services, train users in academic writing and computer packages, and create digital content to support community initiatives.

Customer Support Training Canva MS Office Digital Content Creation

Cyber Café Attendant

Bleach Digital Centre

Jan 2024 - Dec 2024 (11 months)

Provided internet and document services, maintained equipment, delivered basic digital literacy training, and produced marketing assets including CVs, flyers, and short videos using Animaker.

Customer Service Canva Animaker Video Editing system updates

Research Assistant

Giant Research Center

Feb 2023 - Dec 2023 (10 months)

Conducted literature reviews, collected and cleaned quantitative and qualitative data, and produced structured research reports and visualizations to support academic and corporate projects.

literature review Data Collection Data Cleaning Excel Google Sheets Report Writing Data Visualization

Data Entry Clerk

Freelancer

Jan 2022 - Jan 2023 (1 year)

Delivered remote data entry services with emphasis on accuracy and confidentiality, managed high-volume datasets, performed OCR conversions, and maintained organized filing systems for clients.

Data Entry Excel Google Sheets Data Validation Confidentiality

Report Writer & Editor

Freelancer

Jan 2018 - Dec 2021 (3 years 11 months)

Prepared, edited, and formatted academic and business reports adhering to style guides (APA, MLA, Chicago), conducted proofreading and fact-checking, and delivered polished documents under tight deadlines.

Report Writing Editing Proofreading Time Management