Mary Ndichu

I am an analytical and detail-oriented professional with a Diploma in Computer Science from Kenya Methodist University. My background in customer service, combined with my TEFL certification, has equipped me with the skills necessary to excel in remote communication and data handling. I am committed to delivering data-driven insights that enhance business performance.

In my role as a Customer Care Representative at a supermarket, I assisted customers with inquiries, complaints, and returns in a high-traffic retail environment. My ability to maintain positive customer relations has ensured repeat business and customer satisfaction. Additionally, as a Remote Email Support Agent, I handled customer support via email, ensuring timely and accurate responses to customer queries.