Lesley Shikanga
@lesleyshikanga
Clinical Officer with 5+ years delivering patient-centered care and telemedicine support.
What I'm looking for
I am a driven Clinical Officer with over five years of hands-on experience providing patient-centered care across high-volume outpatient and inpatient settings. I have managed thousands of patient interactions, improved operational efficiency by streamlining appointment scheduling and EMR documentation, and supported virtual consultations to enhance multidisciplinary care.
I consistently maintain data confidentiality and compliance while training new staff and coordinating referrals and insurance verification. I am seeking to apply my clinical, telehealth, and care-coordination skills in remote clinical support, public health, or telemedicine roles within a forward-thinking healthcare organization.
Experience
Work history, roles, and key accomplishments
Locum Clinical Officer
Bliss GVS Limited
Sep 2022 - Present (3 years 1 month)
Delivered diagnostic and treatment services to over 2,000 patients, digitized 3,500+ EMR records, and streamlined appointment scheduling to reduce average patient wait times by 30 minutes.
Locum Clinical Officer
Emory Hospital Kahawa
Sep 2021 - Present (4 years 1 month)
Recorded and updated digital patient interactions, reduced billing discrepancies through clear patient communication, and supported virtual follow-ups to improve access and retention.
Registered Clinical Officer
Medical Link Integrated Program
Jul 2021 - Dec 2023 (2 years 5 months)
Maintained 2,000+ patient records, assisted physicians with diagnostics to increase outpatient throughput, and improved handoffs and filing systems for audit readiness.
Clinical Officer Intern
Kisii Teaching and Referral Hospital
Jun 2020 - Jul 2021 (1 year 1 month)
Supported clinical teams in inpatient and outpatient settings during training, assisting with patient assessments, documentation, and basic procedures to support care delivery.
Healthcare Volunteer
Serem Health Center
Apr 2019 - May 2020 (1 year 1 month)
Provided community healthcare support including patient triage, health education, and basic record keeping to improve local access to primary care services.
Education
Degrees, certifications, and relevant coursework
AMREF International University
Bachelor of Science, Health Systems Management
Pursuing a Bachelor of Science in Health Systems Management focused on health systems strengthening and management principles.
Kenya Medical Training College, Embu
Diploma, Clinical Medicine, Surgery & Community Health
Completed a Diploma in Clinical Medicine, Surgery & Community Health with practical training in clinical care and community health settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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