Looking for a job

mary joy tongol

@maryjoytongol

I keep executive operations moving through precise scheduling, correspondence, records, and cross-functional coordination.

Philippines

Message

What I'm looking for

I'm looking for a full-time remote role where I can provide dependable executive or administrative support, coordinate priorities across teams, and use productivity and AI tools to keep operations organized. I'm flexible across US, UK, and AU time zones.

I've supported senior government executives at the Bureau of Jail Management and Penology, managing schedules, correspondence, reports, and operational requirements across Regional Office III and Angeles District Jail.

I triaged 200+ official communications daily across 37 offices, coordinated meetings, trainings, inspections, and committee follow-ups, and maintained confidential personnel and operational records. I also prepared high-volume reports and official documents to keep leaders informed and deadlines on track.

Earlier at Concentrix supporting Macy's, I handled customer orders, returns, refunds, and sales inquiries in a fast-paced environment. I use Google Workspace, Microsoft 365, Slack, Notion, and AI-assisted workflows to deliver organized, dependable administrative support.

Experience

Work history, roles, and key accomplishments

Executive & Administrative Assistant

Bureau of Jail Management and Penology

Nov 2020 - Feb 2025 (4 years 3 months)

Provided executive administrative support to senior government executives, managing schedules, correspondence, and reporting. Coordinated meetings, trainings, and inspections, and maintained confidential personnel and operational records.

Calendar Management Email Management Travel Coordination Executive correspondence Meeting Coordination Project Coordination Google Workspace Microsoft 365 Notion Slack ChatGpt Records Management Confidentiality Stakeholder Coordination

Customer Service Representative

Concentrix

Jun 2019 - Jul 2020 (1 year 1 month)

Assisted customers with product orders, returns, exchanges, and refunds. Processed orders accurately and resolved customer concerns through effective communication and problem-solving.

Customer Service Order Processing Problem Solving Communication Skills Sales Support Record keeping