Open to opportunities

Mary Joyce Perez

@maryjoyceperez

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Licensed pharmacist and dental healthcare virtual assistant focused on efficient clinical operations.

Philippines

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What I'm looking for

I seek a remote role supporting dental or medical practices where I can apply clinical knowledge, EHR expertise, and administrative skills to improve workflows and patient care.

I am a licensed pharmacist turned dental healthcare virtual assistant with strong expertise in dental and medical terminology, EHR systems, insurance verification, prior authorizations, and prescription management. I deliver detail-oriented, process-driven administrative support that improves operational efficiency and patient experience.

I have hands-on experience with multiple EHR platforms, billing fundamentals, and virtual assistance tools, plus certifications in Dental Healthcare Virtual Assistance, HIPAA, Medical VA tasks, and social media management; I combine clinical knowledge with virtual admin skills to support providers and practices effectively.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Virtual Angel Medical Virtual Assistance Services

Feb 2025 - Mar 2025 (1 month)

Scheduled patient appointments, maintained HIPAA-compliant medical records, verified insurance coverage via Availity, processed prescription refills in EHRs, and requested prior authorizations to streamline clinical workflows.

EHR (Curve Hero Insurance Verification Prescription Refills HIPAA Availability Medical Records Management Patient Scheduling

Social Media Manager

TrabaLegal

Feb 2025 - Mar 2025 (1 month)

Managed Facebook, Instagram and TikTok accounts to grow followers and engagement, created and scheduled content including job postings, and handled applicant inquiries to support recruitment and community building.

Social Media Management Community Engagement TikTok Facebook Instagram Content Creation