Open to opportunities

Sharmaine Joy Chiong

@sharmainejoychiong

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Philippine Registered Pharmacist and skilled Medical Virtual Assistant.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my healthcare expertise and creativity in a supportive environment that values patient care and innovative communication strategies.

I am a dedicated and detail-oriented Philippine Registered Pharmacist with extensive experience as a Medical Virtual Assistant and General/Social Media Virtual Assistant. My journey in healthcare administration has equipped me with the skills to manage social media content effectively, particularly in the cannabis industry, ensuring compliance with HIPAA regulations and brand guidelines.

Throughout my career, I have demonstrated a strong ability to create engaging content and manage patient communications. My role as a Medical Virtual Assistant has allowed me to support psychiatrists and internal medicine providers by coordinating patient follow-ups, managing appointments, and ensuring seamless operations in virtual medical services. I am passionate about leveraging my skills to enhance patient care and improve healthcare communication.

Experience

Work history, roles, and key accomplishments

Current

General/Social Media Virtual Assistant

Current

Healthcare Administration Cannabis Industry & Support

Sep 2022 - Present (2 years 9 months)

Managed and executed social media content for clients in the cannabis industry, ensuring posts aligned with brand guidelines. Created and scheduled social media graphics using Meta Business Suite on Facebook and Zoho Socials for other social media channels.

Social Media Management Content Creation Graphic Design Canva Meta Business Suite

Medical Virtual Assistant

Psychiatrist/Addiction Specialist

Aug 2022 - Aug 2024 (2 years)

Provided virtual assistance to a psychiatrist specializing in addiction, including patient scheduling and communication. Coordinated patient follow-ups through email templates and outbound calls.

Scheduling Communication PDMP Reporting Prescription Verification

Medical Virtual Assistant

Internal Medicine Provider

Jul 2021 - Dec 2021 (5 months)

Managed patient appointments and maintained accurate scheduling within the client's preferred hours. Performed follow-up calls and emails to patients for appointment reminders and ongoing care.

Appointment Management Administrative Support Scheduling

Education

Degrees, certifications, and relevant coursework

University of San Carlos

Bachelor of Science in Pharmacy, Pharmacy

Studied pharmacy at the University of San Carlos from 2010 to 2012. Gained foundational knowledge in pharmaceutical sciences and healthcare.

University of the Visayas

Bachelor of Science in Pharmacy, Pharmacy

Completed a Bachelor of Science in Pharmacy at the University of the Visayas from 2012 to 2014. Focused on advanced pharmaceutical studies and clinical applications.