Marychu Jongoy

I am a licensed Real Estate Broker with a Bachelor of Science in Computer Science and extensive experience in property sales, marketing, client relations, and documentation management. I built a strong track record at Vista Land & Lifescapes where I led property transactions, appraisals, legal documentation, and mentorship of sales staff.

Transitioning into customer service and operations, I spent several years as a Customer Service Representative handling high-volume inbound inquiries, transactions, and confidential account matters, then progressed to Quality Assurance and Monitoring where I conduct performance reviews, deliver coaching, analyze data, and produce stakeholder reports.

I bring strong attention to detail, problem-solving, and communication skills, with proficiency in Microsoft Office, Google Sheets/Docs, data entry, and quality assurance processes — all applied to improve customer satisfaction and operational performance.