Mary Benedict Lotika

Overseeing marketing efforts for the BIPOC Small Business Showcase, managing vendor relations, and ensuring a safe event experience through risk assessment. Contributing to logistics, budget, and overall event execution to promote small businesses in the BIPOC community.

Managed reservations and seating to enhance guest satisfaction, led initiatives to improve outdoor dining experiences, and maintained a clean environment to reduce complaints.

Organized and executed an event for journalism students, managing budget, logistics, catering, and décor. Received positive feedback and documented strategies for future improvements.

Efficiently maintained cleanliness and prepared rooms to exceed guest expectations, collaborating with the team for overall property upkeep.

Provided exceptional service at large events, ensuring smooth operations and high service standards during high-profile gatherings.

Increased camp enrollment by creating a positive environment and improving participant satisfaction through well-organized activities.

Boosted sales through improved merchandising and customer service while reducing inventory shrinkage and enhancing customer retention.