Open to opportunities

Andrea Solis

@andreasolis

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Experienced event planner with expertise in digital marketing and event coordination.

Canada

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What I'm looking for

Seeking a dynamic role that combines event management with digital marketing, valuing creativity, innovation, and teamwork to deliver exceptional customer experiences.

I am a dedicated and results-driven event planning professional with over five years of experience in managing social and artistic events. My expertise includes coordinating large-scale events, leading teams, and implementing effective marketing strategies that drive results. I recently expanded my skills into digital marketing, where I developed and executed successful email marketing campaigns and social media ads, enhancing client engagement and sales.

In my current role as a Community Associate at IWG Regus, I excel in client coordination, problem-solving, and database management, contributing to one of the highest occupancy rates in British Columbia. My previous roles at Grupo Xcaret allowed me to lead operations for cultural events, manage vendor relationships, and coordinate logistics for up to 9,000 attendees, ensuring seamless and enjoyable experiences.

I hold certifications in Digital Marketing & E-Commerce and Hospitality Marketing, with a strong academic background in Tourism Management. My passion lies in combining event management with digital marketing tools to create innovative and impactful experiences. I am committed to delivering exceptional customer service and exceeding expectations in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Community Associate

Current

IWG Regus

Jun 2022 - Present (3 years)

Managed client coordination and account management, including invoicing and billing inquiries. Provided problem-solving support for IT and telecom issues, while overseeing office space usage and booking systems. Achieved high occupancy rates and positive reviews through effective database management and customer service.

Account Management Problem Solving Office Management Database Management Customer Service Billing Communication

Host/Server

Habitat Pub BCIT SA

Sep 2021 - May 2022 (8 months)

Provided exceptional customer service as the first point of contact, ensuring compliance with Covid protocols. Focused on meeting special logistical requirements and enhancing guest experiences under pressure.

Customer Service Logistics Problem Solving Teamwork Communication

Production and Operation Coordinator

Grupo Xcaret

Jan 2021 - Jul 2021 (6 months)

Led teams in the sales and coordination of music elements for social events, increasing bookings by 15%. Managed large crowds during festivals and provided logistical support for cultural events, ensuring client satisfaction.

Team Leadership Event Coordination Sales Marketing Strategy Communication Logistics

Weddings and Special Events Coordinator

Grupo Xcaret

Sep 2016 - Oct 2019 (3 years 1 month)

Managed operational logistics for 20 social events monthly, achieving an 80% contract signing rate. Coordinated multilingual content and engaged in digital marketing efforts to enhance customer experience and drive sales.

Project Management Digital Marketing Budget Management Customer Service Resource Management Content Creation

Education

Degrees, certifications, and relevant coursework

LinkedIn Learning

Certification, Event Planning

2022 -

Completed an Event Planning Foundations course to enhance skills in organizing and managing events effectively.

Google

Certification, Digital Marketing

2024 -

Pursuing a Digital Marketing & E-Commerce Certification to further enhance digital marketing skills and knowledge.

Douglas College

Post Degree Diploma, Hospitality Marketing

2021 - 2022

Grade: 3.73

Completed projects focused on email marketing campaigns, social media ads, and digital content creation. Developed and implemented content calendars and website models, improving client marketing strategies. Practiced Google Ads and Google Analytics, analyzing performance data to optimize marketing efforts.

Universidad Anahuac Mexico Sur

Bachelor's Degree, Tourism Management

2010 - 2014

Studied Tourism Management, receiving a 70% scholarship and an Academic Excellence Award. Developed skills in project management, effective communication, and leadership.