Emma CookEC
Open to opportunities

Emma Cook

@emmacook

Motivated professional with expertise in customer service and event planning.

Canada

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a motivated and detail-oriented professional with a strong background in customer service, event planning, and hospitality. My experience has equipped me with the ability to communicate effectively, manage client relationships, and adapt to fast-paced environments. I pride myself on my organizational skills, problem-solving abilities, and maintaining a high standard of professionalism.

Throughout my career, I have worked in various roles, including as a Retail Associate and Bartender at AllorNothing Brewery, where I provided attentive customer service and maintained a clean, organized workspace. My role as an Event Planner at Hawley Crescent Catering allowed me to demonstrate my strong communication and organizational skills, ensuring the success of each event while handling client requests with empathy and professionalism.

I am proficient in MS Office, scheduling systems, and data entry, and I hold several certifications, including Smart Serve and WPIC. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

AL
Current

Retail Associate & Bartender

AllorNothingBrewery

Jan 2025 - Present (5 months)

Provided attentive customer service in a fast-paced retail and hospitality setting. Maintained a clean, organized workspace and assisted with sales and inventory. Resolved customer concerns professionally.

RI

Bartender & Server

Riley’sPubandBilliards

Jan 2021 - Dec 2024 (3 years 11 months)

Managed customer interactions in a fast-paced hospitality environment while ensuring efficient and accurate order processing. Built positive client relationships and maintained a welcoming, professional atmosphere for guests. Adapted quickly to shifting priorities and maintained composure under pressure.

HA

Event Planner & Bartender

HawleyCrescentCatering

Jan 2023 - Dec 2023 (11 months)

Communicated clearly with clients and team members to ensure event success, demonstrating strong organizational and customer service skills. Assisted in event setup, decor, and logistics while maintaining accuracy and attention to detail in a fast-paced environment. Handled client requests with empathy and professionalism, providing a positive guest experience.

Education

Degrees, certifications, and relevant coursework

Durham College logoDC

Durham College

Pre-Health Science Advanced, Pre-Health Science

Durham College logoDC

Durham College

Dental Assisting (levels I & II), Dental Assisting

Fanshawe College logoFC

Fanshawe College

Special Event Planning, Special Event Planning

Tech stack

Software and tools used professionally

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Emma Cook - Retail Associate & Bartender - AllorNothingBrewery | Himalayas