Emma Cook
@emmacook
Motivated professional with expertise in customer service and event planning.
What I'm looking for
I am a motivated and detail-oriented professional with a strong background in customer service, event planning, and hospitality. My experience has equipped me with the ability to communicate effectively, manage client relationships, and adapt to fast-paced environments. I pride myself on my organizational skills, problem-solving abilities, and maintaining a high standard of professionalism.
Throughout my career, I have worked in various roles, including as a Retail Associate and Bartender at AllorNothing Brewery, where I provided attentive customer service and maintained a clean, organized workspace. My role as an Event Planner at Hawley Crescent Catering allowed me to demonstrate my strong communication and organizational skills, ensuring the success of each event while handling client requests with empathy and professionalism.
I am proficient in MS Office, scheduling systems, and data entry, and I hold several certifications, including Smart Serve and WPIC. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Retail Associate & Bartender
AllorNothingBrewery
Jan 2025 - Present (5 months)
Provided attentive customer service in a fast-paced retail and hospitality setting. Maintained a clean, organized workspace and assisted with sales and inventory. Resolved customer concerns professionally.
Bartender & Server
Riley’sPubandBilliards
Jan 2021 - Dec 2024 (3 years 11 months)
Managed customer interactions in a fast-paced hospitality environment while ensuring efficient and accurate order processing. Built positive client relationships and maintained a welcoming, professional atmosphere for guests. Adapted quickly to shifting priorities and maintained composure under pressure.
Event Planner & Bartender
HawleyCrescentCatering
Jan 2023 - Dec 2023 (11 months)
Communicated clearly with clients and team members to ensure event success, demonstrating strong organizational and customer service skills. Assisted in event setup, decor, and logistics while maintaining accuracy and attention to detail in a fast-paced environment. Handled client requests with empathy and professionalism, providing a positive guest experience.
Education
Degrees, certifications, and relevant coursework
Durham College
Pre-Health Science Advanced, Pre-Health Science
Durham College
Dental Assisting (levels I & II), Dental Assisting
Fanshawe College
Special Event Planning, Special Event Planning
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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