Mary Akanji

Assisted in recruitment processes, maintained employee records, supported HR policy development, and handled employee queries and administrative tasks.

Coordinated and supervised all HR and Admin activities, including recruitment, policy development, employee relations, and personnel database management.

Facilitated hiring and retention plans, managed performance management system, oversaw vendor management, and maintained asset and fleet management.

Built productive relationships with clients, educated them on products and services, managed daily expenditures, and oversaw office supplies inventory.

Managed recruitment functions, maintained contact lists, resolved disciplinary issues, and fostered a positive working environment.

Resolved customer complaints, placed calls to offer products and services, and handled irate customers with empathy.

Supported financial strategy, developed budgets, managed funds and resources, and performed cost-benefit analyses.

Achieved Chartered Associate Member status.

Completed a certification program.

Grade: Upper Credit

Earned a Higher National Diploma in Business Administration with Upper Credit.

Completed a National Diploma in Business Administration.