Mosunmola Adeniyi

Developed and executed comprehensive recruiting strategies, managing job postings, interview coordination, and resume screening to identify top talent. Conducted thorough background checks, provided essential onboarding support, and generated detailed recruitment reports. Addressed applicant inquiries effectively and maintained a robust candidate pipeline.

Managed full-cycle recruitment, hiring, and training processes for new employees, fostering positive employee relations and welfare programs. Oversaw onboarding, documentation, and performance management, ensuring efficient office operations and compliance. Provided comprehensive human resource administration and customer service to staff and guests.

Directed human resources functions including full-cycle recruitment, hiring, and training of new employees, enhancing workforce capabilities. Managed employee relations, welfare, and performance, ensuring compliance with company policies and fostering a productive environment. Administered HR documentation, office operations, and provided internal customer service.

Managed high volumes of incoming and outgoing customer calls, effectively resolving complaints and inquiries while maintaining accurate customer information and processing accounts. Analyzed customer feedback to improve service delivery and consistently met sales targets by informing customers of promotions and deals. Ensured high levels of customer satisfaction through proactive engagement.

Oversaw human resource and administrative functions, including recruitment, hiring, and staff training, alongside managing employee welfare and daily transport logistics. Prepared overtime and payroll, maintained attendance records, and managed appointments and meetings. Compiled reports using Microsoft Excel, handled correspondence, and supervised administrative staff and vehicle maintenance.