Cynthia Imelda

I’m a reliable and personable economics graduate with strong verbal and written English communication, and I’m seeking an entry-level Customer Service Representative role with an international company. I’m known for patience, active listening, and quickly learning new tools and processes.

Since 2021, I’ve volunteered with JCI Abuja Unity in Abuja, engaging directly with community members to address questions and concerns with patience and empathy. I communicate clearly with diverse groups to coordinate activities and resolve issues, and I demonstrate reliability and follow-through by consistently completing assigned tasks.

I’m comfortable working independently in a remote environment, supported by a stable internet connection and a dedicated home workspace. I’m proficient in Microsoft Word, a fast learner who’s adaptable and dependable with attention to detail, and I’m currently building my customer service foundation through HubSpot Customer Service Fundamentals (free, self-paced).