Martin Sanson
@martinsanson
Experienced medical representative with strong customer service skills.
United StatesWhat I'm looking for
I am a hardworking and experienced professional with a proven track record in case work, community outreach, and counseling. Currently, I serve as a Prior Authorization Pharmacy/Medical Representative at Cigna Health, where I lead program migrations and process medication requests efficiently. My ability to maintain detailed records and follow HIPAA guidelines ensures that I provide accurate resolutions in a timely manner.
Throughout my career, I have developed excellent communication, interpersonal, and organizational skills. My previous roles, including Customer Service Advocate and Lead Security Officer, have equipped me with the ability to handle complex problems and provide effective solutions. I thrive in environments that require adaptability and a strong work ethic, and I am committed to leveraging my skills to contribute positively to my next role.
Experience
Work history, roles, and key accomplishments
Prior Authorization Pharmacy / Medical Representative
Cigna Health
Jan 2024 - Present (1 year 5 months)
Led program migration for 120 employees and processed physician and pharmacy medication requests. Maintained detailed records of physician interactions and researched complex problems using knowledge databases to provide accurate resolutions.
Customer Service Advocate
Cigna Health
Oct 2022 - Present (2 years 8 months)
Received inbound calls from customers for pharmacy questions, pricing, and refills, and ordered medications for mail order. Assisted with pre-enrollment, adding new customers, and verifying coverage.
Eligibility Technician/Registrar of Voters
Riverside County DPSS
May 2022 - Present (3 years 1 month)
Maintained current knowledge of changes in program rules, regulations, and guidelines with county and government standards. Conducted interviews with clients to obtain detailed information regarding application requirements for Medi-Cal/CalFresh.
Lead Security Officer
Temecula Valley Hospital
May 2013 - Present (12 years 1 month)
Led and trained new officers on patrol duties and policies, and responded to fire alarms and staff requests for patient safety. Performed 5150 suicidal patient sitting, monitoring, and escorting when needed.
Supervisor
Inland Valley Medical Center Heritage Security/Universal Pro
Jun 2007 - Present (18 years)
Supervised 10-15 officers and implemented policies and procedures for the facility. Dealt with combative patients and assisted with patient transportation and referrals.
Lead Stock Associate
Home Depot
Jul 2005 - Present (19 years 11 months)
Assisted in unloading trailers and performed inventory every three months. Led and trained a team of three associates in stocking shelves with merchandise.
Warehouse Associate/Operator
Lowes RDC
Jul 2004 - Present (20 years 11 months)
Loaded all items into trailers and quality checked all items, logging them into the system. Trained new employees in the department.
Education
Degrees, certifications, and relevant coursework
Perris High School
High School Diploma, General Studies
Graduated from Perris High School in January 2004.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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