Open to opportunities

Martin Karuru

@martinkaruru

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Skilled ICT Officer with expertise in software development and support.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration within a dynamic team.

I am a dedicated ICT Officer with extensive experience in technical support, system administration, and software development. My journey began as a Software Developer at Electra Software Limited, where I led projects that connected farmers to consumers, significantly reducing time to market. My commitment to enhancing system reliability and user satisfaction has driven me to achieve notable improvements in operational efficiency.

Currently, I serve at Mathari National Teaching and Referral Hospital, where I provide technical support and training to staff, ensuring seamless IT operations. My role involves maintaining the hospital's IT infrastructure, which is critical for patient care. I pride myself on my ability to document processes meticulously, contributing to the hospital's operational continuity and improvement.

With a strong foundation in PHP frameworks, databases, and network security, I am passionate about leveraging technology to solve real-world problems. I continuously seek opportunities to expand my knowledge and skills in the ever-evolving tech landscape.

Experience

Work history, roles, and key accomplishments

Current

ICT Officer

Current

Mathari National Teaching and Referral Hospital

Oct 2024 - Present (8 months)

Providing technical support to hospital staff and visitors, managing IT infrastructure, training staff on IT systems, and maintaining documentation for continuity and improvement.

Technical Support System Administration IT Training Documentation Network Security Database Management Communication Teamwork Problem Solving

PSC Intern

Kenyatta International Convention Centre

Apr 2023 - Apr 2024 (11 months)

Assisted in providing technical support during events, maintained IT systems, and trained staff and visitors on effective use of IT systems and software.

Technical Support System Administration IT Training Documentation Communication Problem Solving

Software Developer

Electra Software Limited

Mar 2019 - Mar 2023 (4 years)

Led projects as a back-end developer using Laravel, developed web-based applications, provided client support, and maintained existing systems, improving performance and reducing costs.

Laravel Project Management Database Management API Development Problem Solving Communication

Networks and IT Support

Browntech Networks

Jun 2018 - Mar 2019 (9 months)

Managed social platforms, performed field installations of network devices, and achieved high customer satisfaction through prompt service.

Social Media Management Customer Service Technical Support Communication Problem Solving Teamwork

Education

Degrees, certifications, and relevant coursework

Murang’a University of Technology

Bachelor of Science, Information Technology

2018 -

Grade: Second Class Lower Honors

Completed a Bachelor of Science in Information Technology with a focus on various aspects of IT, including software development, network security, and database management.