Martine Bouwes

Delivered personalized customer service by assessing needs, recommending products, and enhancing in-store experiences. Built repeat customer relationships through attentive service and personalized styling recommendations.

Created SEO-optimized web content, brochures, and communications materials for 60+ Dutch clients in healthcare, education, insurance, and other sectors. Managed content across multiple CMS and CRM platforms, ensuring consistent messaging and timely updates.

Coordinated communications among marketing, creative, and HR teams for over a hundred grocery stores. Developed and published daily social media content and wrote 30+ human-interest articles for Vomar Magazine.

Advised 23 primary schools on local marketing and community engagement strategies. Developed annual community engagement calendar and oversaw updates on corporate website and social media platforms.

Wrote copy for 50+ websites, optimizing content for search engines to enhance visibility. Crafted engaging AdWords advertisements and social media content to enhance brand visibility.

Wrote and edited web content to enhance user engagement on werk.nl and internal intranet. Supported migration of content to new intranet system, ensuring accurate data entry and effective content management.

Coordinated planning and daily workflow for multimedia editorial team, optimizing collaboration among 40+ journalists and 20+ photographers. Managed production of news content, enhancing visibility across 20+ Dutch news websites and digital channels.

Corresponded with clients and patients using clear, professional written communications to enhance understanding and satisfaction. Processed contracts, requests, invoices, and customer documentation to ensure accuracy and compliance with regulatory standards.

Certification in Effective & Creative Writing for Communication Specialists.

Bachelor of Communications with a specialization in Journalism & Writing.

Associate in Arts in History, Art & Media.