Marshall Wade
@marshallwade
Detail-oriented professional with a strong foundation in banking systems. Seeking remote opportunities in quality assurance and data training.
United StatesWhat I'm looking for
As a seasoned professional with over 30 years of experience in banking operations and systems analysis, I specialized in quality assurance, procedural documentation and complex problem-solving. My career has been defined by a commitment to operational integrity and rigorous precision.
I am now transitioning my expertise to the AI and data training field, where I apply my analytical background to evaluate datasets, improve model accuracy and ensure high-quality output. I am a clear and precise communicator dedicated to efficiency and accuracy in remote-first environments.
Experience
Work history, roles, and key accomplishments
Woman Shoe Merchandiser/Expediter
Macy's Department Store
Aug 2016 - Mar 2019 (2 years 7 months)
Processed daily woman shoe display inventory, researched and corrected missing items, and fulfilled online orders. Located requested shoes for sales associates.
Fraud Analyst II
Bank of America (Pioneer Recruiting)
Jul 2015 - Nov 2015 (4 months)
Closed and issued debit cards for fraud and lost occurrences, and initiated claims for posted fraudulent transactions. Processed travel flags and completed related file maintenance.
Call Center - CSR
Northwest Savings Bank
Jun 2010 - Jul 2014 (4 years 1 month)
Assisted customers with account questions and problems. Completed stop payments and handled EFT disputed transactions, and cross-sold bank products and services.
Sales Associate
Macy's Department Store
Jul 2009 - Jul 2014 (5 years)
Assisted customers with locating, purchasing, exchanging, returning, and placing special orders for merchandise. Opened store credit accounts for customers and held progressive operational roles including branch support and team lead.
Banking Operations Career
IndyMac Federal Bank
Apr 2004 - Nov 2008 (4 years 7 months)
Worked in banking operations for IndyMac Federal Bank.
Education
Degrees, certifications, and relevant coursework
Marshall hasn't added their education
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Availability
Location
United StatesAuthorized to work in
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