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Marlene Chairez

@marlenechairez

IT Project Manager at SoCalGas who built a $6.5M KTLO program across 12+ enterprise business applications.

At SoCalGas, I built the intake and prioritization process for enhancement requests across 12+ enterprise business applications, helping deliver roughly 120 enhancements. I also wrote the original charter and business case for KTLO, which grew into a $6.5M program.

I’ve managed delivery from requirements through UAT, release, and post-go-live support, while coordinating vendors and tracking budgets, risks, and dependencies. At Steadfast Living, I led a SharePoint redesign with a 10-member team across eight sub teams, finishing ahead of schedule.

Experience

Work history, roles, and key accomplishments

IT Project Manager

SoCalGas

Feb 2023 - Aug 2026 (3 years 6 months)

Owned the full delivery lifecycle for enhancements across 12+ enterprise business applications, from requirements through UAT, release, and post go-live support. Built the intake process from scratch and scaled KTLO into a $6.5M program.

Azure DevOps SharePoint SAP TM1 Agile SAFe UAT Release Management Vendor Management Budget Management Business Case Development ROI Analysis Stakeholder Management Executive Reporting

Technical Project Coordinator

Senior Care HelpLine

Jul 2022 - Jun 2023 (11 months)

Rebuilt Monday.com workspace with automation and dependencies, designed and launched two Wix websites, and recreated the company logo and brand identity.

Monday.Com Wix Brand Identity Training

Project Specialist

SoCalGas

Feb 2022 - Jun 2022 (4 months)

Covered a leave for the Technology Customer Service department, supporting scheduling and budgeting across concurrent IT projects. Ran a full SharePoint migration from Classic to Modern and built PowerPoint decks and Gantt charts for meetings.

SharePoint PowerPoint Gantt Charts Budgeting Scheduling Knowledge transfer

Project Manager, Executive Assistant

Steadfast Living

Mar 2019 - Dec 2021 (2 years 9 months)

Supported CTO and COO, coordinated vendor and contract work, and oversaw 70+ internal technology enhancements. Built a 300+ page Confluence knowledge base and led a SharePoint site redesign.

Confluence SharePoint Vendor Management Project Coordination Training Stakeholder Management

Executive Assistant & Office Manager

The Life Center

Aug 2013 - Feb 2019 (5 years 6 months)

Managed daily operations across six departments and events for up to 1,000 attendees. Led an office relocation, scaling the space from 3,000 to 12,000 sq. ft.

Operations Management Event Planning Office Relocation

Production Department Supervisor

Portfolio Inc

Jun 2007 - Aug 2013 (6 years 2 months)

Promoted through four roles, from Data Entry Administrator to Contract Analyst, Front Office Supervisor, and Production Department Supervisor, driving $90K in annual savings by supervising outsourced contract data entry.

Supervision Contract Management Data Entry Cost Savings