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Ben Daniels

@bendaniels2

Project manager across federal agencies and enterprise IT, who managed the Department of Energy’s Office 365 migration for over 13,000 users.

United States

Message

At the Department of Energy, I managed the Office 365 migration project supporting over 13,000 users nationwide. I tracked resources against budget constraints and worked with customers and internal teams to keep migrations within the established timeframe.

At the United States Postal Service, I established the Project Management Office for Enterprise Analytics and defined its policies and methodologies. I also developed requirements for the Project Visibility System (ProVis), Informed Mobility Project, and Function 1 Scheduler.

At Grand Senior Living, I design and maintain SharePoint Online sites and build Power Automate workflows for approvals, notifications, and recurring reports. I’ve also migrated legacy data into SharePoint Online and created access policies to support secure data sharing.

Experience

Work history, roles, and key accomplishments

Current

SharePoint Administrator

Current

Grand Senior Living

Mar 2023 - Present (3 years 7 months)

Designed and maintained customized SharePoint Online sites and libraries for enterprise document management and workflow automation. Created Power Automate workflows, reducing manual workload by 40%, and provided end-user training, reducing support tickets by 25%.

SharePoint Online Power Automate Document Management Workflow Automation User Training Data Migration Metadata Tagging Version Control Site Audits Permissions Management

Project Coordinator

Abrams Assisted Living

Aug 2022 - Feb 2023 (6 months)

Implemented SharePoint and Microsoft Teams to improve collaboration, and trained staff on Office 365 and building systems. Managed IT projects, developed project plans, and implemented a project dashboard using SharePoint.

SharePoint Microsoft Teams Microsoft Office 365 Microsoft Visio Project Management Project Planning Budgeting Risk Management Stakeholder Communication Training

PMO Support Specialist

Department of Education

Jun 2021 - Jul 2022 (1 year 1 month)

Drafted cybersecurity policies and utilized ServiceNow to track security incidents. Conducted risk assessments and provided security awareness training to staff.

Cybersecurity Policy Development ServiceNow Risk Assessment Incident Response Security Awareness Training Compliance

PMO Lead

Department of Veterans Affairs

Jun 2019 - Sep 2019 (3 months)

Established the Project Management Office for VR&E, defining programs and policies. Managed projects using Agile and Waterfall methodologies and provided status reports to stakeholders.

Project Management Office Agile Waterfall SharePoint Administration Risk Management Stakeholder Reporting Power BI Project Planning

PC Provisioning Lead

The World Bank Group

May 2018 - Nov 2018 (6 months)

Managed the global PC fleet for the World Bank Group, coordinating refresh activities and refining inventory processes. Provided status reports and utilized Power BI and Tableau for dashboards.

PC Provisioning Inventory Management Power BI Tableau Remedy Project Management Risk Management Stakeholder Communication

Technology Project Analyst Sr.

United States Postal Service

Mar 2016 - May 2018 (2 years 2 months)

Established the PMO for the Enterprise Analytics group and defined policies. Managed projects using Agile, conducted Scrum huddles, and developed requirements for systems like ProVis.

Project Management Office Agile Scrum SharePoint Administration Requirements Development Risk Management Stakeholder Reporting

IT Project Manager

Department of Energy

Apr 2014 - Mar 2016 (1 year 11 months)

Managed the DOE Office 365 migration project supporting over 13,000 users. Provided status reports, tracked resource usage, and ensured project stayed within budget.

Project Management Office 365 Migration Budget Management Risk Management Stakeholder Communication Resource Allocation

IT Project Manager

Federal Mediation and Conciliation Service

Oct 2013 - Mar 2016 (2 years 5 months)

Managed the build of the FMCS case management portal. Conducted Scrum huddles and provided project management deliverables including planning and risk management.

Project Management Scrum Case Management Risk Management Stakeholder Communication Resource Allocation

IT Project Manager

The Securities and Exchange Commission

Oct 2013 - Oct 2015 (2 years)

Managed IT projects, providing status reports and ensuring adherence to project management best practices. Coordinated with stakeholders and managed resources.

Project Management Risk Management Stakeholder Communication Resource Allocation PMI Methodology

IT Project Manager

Department of Labor

Sep 2013 - Jul 2014 (10 months)

Managed the DOLCS Office 365 migration project supporting over 23,000 users. Provided status reports and ensured project stayed within budget.

Project Management Office 365 Migration Budget Management Risk Management Stakeholder Communication

IT Project Manager

U.S. Government Printing Office

Jan 2014 - May 2014 (4 months)

Managed GPO desktop migration project supporting over 1,500 users. Managed the standing up and utilization of SCCM for Windows 7 deployment.

Project Management Desktop Migration SCCM Win7 Risk Management Stakeholder Communication

IT Project Manager

National Gallery of Art

Oct 2013 - Jan 2014 (3 months)

Managed the NGA Office 365 migration project supporting over 1,400 users. Provided status reports and ensured project stayed within budget.

Project Management Office 365 Migration Budget Management Risk Management Stakeholder Communication

IT Project Manager

The International Finance Corporation/World Bank

Apr 2013 - Sep 2013 (5 months)

Managed the ED7 PC Refresh project supporting over 20,000 users nationally and 9,000 worldwide. Managed a team of 40 employees and streamlined PC provisioning processes.

Project Management PC Refresh Team Management Process Improvement Risk Management Stakeholder Communication

Data Migration Team Lead

The United States Postal Service Office of Inspector General

Oct 2012 - Jan 2013 (3 months)

Managed a team of 11 employees performing 2,700 Windows 7 migrations. Developed standard operating procedures to streamline migrations and increase team efficiency by 120%.

Data Migration Team Leadership Win7 Process Improvement Risk Management Stakeholder Communication

Assistant Network Administrator

Westwood College – IT Department

Dec 2010 - Oct 2012 (1 year 10 months)

Installed and configured software applications for over 700 students, faculty, and staff. Serviced and maintained over 250 computers and other end-user devices.

Network Administration Software Installation Troubleshooting Capacity Planning Hardware Maintenance

Barracks Manager

United States Marine Corps

Jul 2006 - Jul 2008 (2 years)

Managed occupancy levels and maintenance of three marine barracks housing 400+ marines. Prepared weekly occupancy reports and conducted inspections.

Facilities Management Occupancy Management Maintenance Reporting Inspections

Aviation Ordnance Technician

United States Marine Corps

Jul 2000 - Jul 2006 (6 years)

Handled accounting, stowage, testing, maintenance, and transportation of airborne armament equipment. Trained and managed 25 to 50 Marines on aviation ordnance procedures.

Aviation Ordnance Quality Assurance Training Team Management Safety Procedures