@marksolocinski
Sr. Technical Support Engineer at Broadcom, supporting identity and access management and multi-factor authentication systems.
United StatesAt Broadcom, I worked as a Sr. Technical Support Engineer, supporting identity and access management and multi-factor authentication. My work also involved LDAP, Linux, SAML, troubleshooting, and KCS.
Previously, I worked in technical support at Symantec and in systems administration and support roles at UK2 Group and Verio. I bring experience in cybersecurity and technical support, along with a CompTIA Security+ certification.
Work history, roles, and key accomplishments
Worked as Sr. Technical Support Engineer at Broadcom.
Worked as Sr. Technical Support Engineer at Symantec.
Worked as Linux System Administrator at UK2 Group.
Worked as Technical Support Supervisor at UK2 Group.
Worked as Dedicated Server Engineer at UK2 Group.
Worked as Technical Support Tier II at Verio.
Worked as Customer Service Representative at Convergys.
Degrees, certifications, and relevant coursework
Information Technology
CompTIA Security+
Issued Mar 2026 · Expires Mar 2029
Software and tools used professionally
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