Mark Lewis

Self-published 14 books and 11 screenplays, with titles searchable under M.D. Lewis and/or Nutsy MacLewis on Amazon. Authored and released new works continuously from 2013 to present.

Performed receiving, research, and sealing of trading cards, completing data entry and analysis in company databanks while assisting reviews of sealed card casements. Maintained consistently high productivity, attendance, and reliability.

Supported Total Loss inspection and tow operations by entering data in Excel and Microsoft Outlook and working with Guidewire, TL Management, and CSA Today systems. Communicated with clients via phone, email, and fax while compiling and filing documents and helping monitor towed vehicles.

Conducted client database research and vault document retrieval, sorting, and filing using Excel, Microsoft Outlook and Lync, and systems including emBTrust, WINCMSS 6.619, and Asset Repository & Collateral. Maintained high productivity with perfect attendance.

Entered data into company databanks and ACS, and maintained vendor information in Excel and Amazon Vendor Central, including uploading product images via Vendor Central and creating/analyzing spreadsheets. Spot-checked and updated information to maintain high productivity.

Printed JSS system account copies, matched records to online California Liquor License information, and processed documents by sorting and scanning into a database. Processed nearly one-third of the project before it was stopped and maintained perfect attendance.

Processed lender-placed insurance policies across homeowners, fire, flood, earthquake, and commercial coverages using Anydoc and ZIPS & MSP systems. Maintained productivity and processing quality that exceeded the department’s daily minimum volume.

Managed shipping account user access and system linkages while entering invoicing data and updating accounts across multiple systems including Baxnet.bax, My eSchenker administration, ARGUS, Remedy, Citrix Teleform, Lotus Notes, SAP, and Paymantex. Fielded internal and customer calls, supported multiple departments, and exceeded daily minimum volume requirements.

Performed title data entry and title perfecting using Daybreak, Titan, OTTS, SNAP, Winocular, and Emerald, including lien releases and Roadmap name/registration updates. Took ownership of complex cases to complete processing efficiently, earning bonuses for volume and accuracy and commendations for customer service.

Handled filing, packing, and general office duties as a data entry clerk, including assisting with Shell’s relocation by packing for the move. Maintained dependable support for time-sensitive office operations.

Performed filing, copying, and Webpas data entry, and acted as a temporary lead when needed. Assigned to a four-person team for a Webpas system update and entered a large client list ahead of schedule.

Created flash program cartoons by producing pencil artwork, inking, Photoshop scanning, vectorizing streamlined artwork, and preparing assets for Flash. Built and refined animation-ready artwork for production workflows.