Lacey Magnussen
@laceymagnussen
I deliver accurate data entry and remote administrative support across complex, high-volume operations.
What I'm looking for
I've supported operations at Discover Card, Wells Fargo, and West Coast Construction, handling high-volume accounts, loan documentation, financial records, and customer inquiries with accuracy and discretion.
As an independent contractor through Selfmade Trademark, I manage data entry, virtual assistance, content moderation, online chat support, social media strategy, proofreading, software testing, and client administration. I also oversee invoicing, negotiation, tax management, and client relationships independently.
At Discover Card, I was promoted to Shift Leader within my first year. I processed payments, investigated fraud, monitored live calls, coached team members, delivered training, and produced daily performance reports.
I'm committed to data integrity, confidentiality, organized systems, and dependable remote support. My training in data analytics, network security, generative AI, LLMs, and prompt engineering strengthens my ability to support modern digital operations.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Selfmade Trademark
Aug 2012 - Present (14 years 1 month)
Established sole proprietorship by obtaining an EIN, facilitating independent contracting opportunities. Directed all business operations autonomously, encompassing client acquisition, relationship cultivation, invoicing, compensation negotiation, and tax management.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Bachelor's degree, Media Communications
2026 -
Grade: 3.8 GPA
Pursuing a Bachelor's degree in Media Communications with a current GPA of 3.8.
Coursera
Professional Certificate, Purposeful Prompt Engineering
2026 - 2026
Grade: 100% completion
Completed the Professional Certificate in Purposeful Prompt Engineering with 100% completion.
Coursera
Professional Certificate, Generative AI Large Language Models (LLMs)
2025 - 2025
Grade: 100% completion
Completed the Professional Certificate in Generative AI Large Language Models (LLMs) with 100% completion.
Calbright College
Data Analytics Certificate, Data Analytics
2023 - 2024
Grade: 3.0 GPA
Earned a Data Analytics Certificate with a GPA of 3.0.
Microsoft W.I.C. (Women In Cloud)
Professional Certificate, Network Security
2022 - 2023
Grade: 94% completion
Completed 94% of the Professional Certificate program in Network Security.
LinkedIn Learning
Professional Certificate, Remote Work
2020 - 2020
Grade: 100% completion
Completed the Professional Certificate in Remote Work Successfully with 100% completion.
Paul Mitchell Academy
Cosmetology License, Cosmetology
2001 - 2002
Grade: 99% completion
Earned a Cosmetology license with 99% completion.
Availability
Location
Authorized to work in
Job categories
Skills
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