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Lacey Magnussen

@laceymagnussen

I deliver accurate data entry and remote administrative support across complex, high-volume operations.

United States
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What I'm looking for

I'm looking for a remote role where I can maintain accurate data, protect confidential information, streamline administrative work, and contribute dependable operational support.

I've supported operations at Discover Card, Wells Fargo, and West Coast Construction, handling high-volume accounts, loan documentation, financial records, and customer inquiries with accuracy and discretion.

As an independent contractor through Selfmade Trademark, I manage data entry, virtual assistance, content moderation, online chat support, social media strategy, proofreading, software testing, and client administration. I also oversee invoicing, negotiation, tax management, and client relationships independently.

At Discover Card, I was promoted to Shift Leader within my first year. I processed payments, investigated fraud, monitored live calls, coached team members, delivered training, and produced daily performance reports.

I'm committed to data integrity, confidentiality, organized systems, and dependable remote support. My training in data analytics, network security, generative AI, LLMs, and prompt engineering strengthens my ability to support modern digital operations.

Experience

Work history, roles, and key accomplishments

ST
Current

Data Entry Specialist

Selfmade Trademark

Aug 2012 - Present (14 years 1 month)

Established sole proprietorship by obtaining an EIN, facilitating independent contracting opportunities. Directed all business operations autonomously, encompassing client acquisition, relationship cultivation, invoicing, compensation negotiation, and tax management.

Education

Degrees, certifications, and relevant coursework

Full Sail University logoFU

Full Sail University

Bachelor's degree, Media Communications

2026 -

Grade: 3.8 GPA

Pursuing a Bachelor's degree in Media Communications with a current GPA of 3.8.

Coursera logoCO

Coursera

Professional Certificate, Purposeful Prompt Engineering

2026 - 2026

Grade: 100% completion

Completed the Professional Certificate in Purposeful Prompt Engineering with 100% completion.

Coursera logoCO

Coursera

Professional Certificate, Generative AI Large Language Models (LLMs)

2025 - 2025

Grade: 100% completion

Completed the Professional Certificate in Generative AI Large Language Models (LLMs) with 100% completion.

Calbright College logoCC

Calbright College

Data Analytics Certificate, Data Analytics

2023 - 2024

Grade: 3.0 GPA

Earned a Data Analytics Certificate with a GPA of 3.0.

MC

Microsoft W.I.C. (Women In Cloud)

Professional Certificate, Network Security

2022 - 2023

Grade: 94% completion

Completed 94% of the Professional Certificate program in Network Security.

LL

LinkedIn Learning

Professional Certificate, Remote Work

2020 - 2020

Grade: 100% completion

Completed the Professional Certificate in Remote Work Successfully with 100% completion.

Paul Mitchell Academy logoPA

Paul Mitchell Academy

Cosmetology License, Cosmetology

2001 - 2002

Grade: 99% completion

Earned a Cosmetology license with 99% completion.

Tech stack

Software and tools used professionally

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