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@ninatran
Experienced administrative professional skilled in data entry, office systems, and records management.
I am an experienced administrative and information processing professional with a strong background in data entry, clerical support, and office automation across public and private sectors. Over two decades I processed court-related documents, managed proof encoding operations, and maintained accurate databases for medical and social services.
I consistently delivered high-volume, accurate work using tools such as Lotus 1-2-3, Microsoft Excel, Access, WordPerfect and 10-key proof machines, and I trained new personnel and supported special projects. I have proven experience reconciling accounts, maintaining logs and calendars, and coordinating with courts, social workers and supervisors.
I am dependable, detail-oriented and motivated to advance into increased responsibility and leadership, leveraging polished typing skills, payroll/insurance billing knowledge, and administrative best practices to improve operational accuracy and efficiency.
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Work history, roles, and key accomplishments
Social Services Agency
Jan 1999 - Jun 2021 (22 years 5 months)
Processed court-related documents for the Orange County Juvenile Court, maintained court logs and monthly hearing calendars, and tracked daily processing statistics to ensure accurate document control and distribution.
Downey Savings Bank
Oct 2002 - Mar 2010 (7 years 5 months)
Received, verified and encoded client checks and deposits using 10-key proof machines, balanced encoded work, resolved out-of-balance items and prepared batches for sorting and transit processing.
Vetco Hospitals
Oct 1998 - Sep 2000 (1 year 11 months)
Entered vaccination and medical records into Access 97, maintained sales and AR/AP reconciliations, updated clinic information on the website, and compiled hospital data using Excel.
Social Services Agency
Jul 1998 - Dec 1998 (5 months)
Compiled and computed MSRC medical statistics using Lotus 1-2-3, prepared Medi-Cal reports, typed correspondence in WordPerfect, and supported office operations and mail distribution.
Social Services Agency
Sep 1997 - Jun 1998 (9 months)
Processed Medi-Cal documents and emergency card issuance, verified and updated records in MEDS and CDS systems, prepared application packages in English and Spanish, and maintained case filing and batching.
Memorial IPA Medical Group
Apr 1997 - Oct 1997 (6 months)
Processed medical insurance billing into claim batch systems, verified patient eligibility, and supported general office tasks including filing, mailing and front-line phone assistance.
Seagate Technology Media Group
Mar 1997 - Jul 1997 (4 months)
Reviewed and summarized production data, computed and entered results into Excel, organized paperwork by product and shift, and maintained filing and documentation accuracy.
Stevenson Travel Agency
Jan 1997 - Mar 1997 (2 months)
Performed data input into travel systems, created flyers and time sheets, produced letters and reports, and managed WorldSpan files and phone inquiries.
Abbey Road District
Jan 1996 - Jul 1996 (6 months)
Entered orders into billing systems, converted billings to invoices, tracked import/export orders and managed policy-holder records and loan agreement updates.
Long Beach Water Treatment Plant
Aug 1995 - Jan 1996 (5 months)
Organized project files, managed multi-line phone systems, prepared project correspondence and transmittals, computed expenses and procured office supplies for construction trailers.
Norstar Feather
Oct 1994 - Jul 1995 (9 months)
Managed customer returns and shipment reports, handled inquiries and complaints, prepared labels and calculated freight charges while maintaining filing and duplication tasks.
Long Beach Police Department
Feb 1993 - Oct 1994 (1 year 8 months)
Entered crime reports, traffic citations and pawn tickets into in-house systems, issued teletypes and provided information to officers while maintaining records accuracy.
Wilson High School
Jul 1985 - Jun 1993 (7 years 11 months)
Supported Business Education students by creating materials, formatting diskettes, preparing tests, grading papers and providing individual assistance during and after school.
Long Beach Shipyard
Jul 1992 - Nov 1992 (4 months)
Typed memos, input data into PCs and mainframes, managed filing and customer check-in/out processes, and maintained daily log records and phone support for tool control operations.
Degrees, certifications, and relevant coursework
Associate of Arts, Business Administration
Completed an Associate of Arts in Business Administration at Long Beach City College, focusing on foundational business and administrative coursework.
Software and tools used professionally
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