Mark L

Directed full-cycle SaaS platform implementations, leading enterprise clients from onboarding to go-live and building an 8-person team that scaled onboarding, training, and support. Launched a customer-facing digital community and implemented Jira for enterprise service management, improving engagement and operational reporting.

Directed A/V, desktop support, and instructional technology for the Daytona Beach campus and managed a $1.5M technology budget to deliver sustainable infrastructure and hybrid learning environments. Coordinated campus-wide upgrades with central IT and academic leadership.

Designed and implemented enterprise-scale SaaS adoption strategy, deploying Canvas LMS across 135+ global sites and leading training and certification programs to boost faculty and staff engagement. Managed multi-million dollar budgets and global cross-functional teams to deliver scalable digital platforms.

Oversaw a $10M+ annual EdTech budget across 30+ schools and 5,000+ classrooms, directed deployment of 2,000+ mobile devices and launched a BYOT initiative while supervising 40+ technology and instructional staff and leading large-scale training programs.

Taught Advanced Placement and honors social science courses and pioneered blended learning and early digital integration to enhance instructional outcomes. Supported teachers in adopting technology-enhanced pedagogy.

Completed a Master of Arts in Educational Technology focused on integrating digital platforms and instructional design.

Earned a Bachelor of Science in Secondary Education with a concentration in Social Science for secondary teaching.

Completed an Associate of Arts in General Education providing foundational coursework for further study.

Completed an Associate of Science in General Business covering core business principles and practices.