Mark is a dynamic IT professional with two years of experience in IT service delivery through cloud operations and data center infrastructure management. He is experienced in systems administration across Linux and Windows Server environments, as well as cloud operations in the VMware suite. He delivers dependable Tier II and Tier III support by troubleshooting and resolving complex technical issues across different IT systems.
Mark is dedicated to continuous learning and has consistently adapted to new technologies throughout his career. He aspires to become a Site Reliability Engineer (SRE), combining his passion for cloud, infrastructure and automation to help organizations build highly reliable, scalable, and efficient systems.