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Mark Jhosua Enorme

@markjhosuaenorme

Customer support and CRM professional at Digital Client Services, managing client accounts and supporting sales, promotions, and content planning.

Philippines

Message

At Digital Client Services, I handled multiple client accounts and customer interactions, managed CRM systems and high-volume customer accounts, and supported sales strategies, promotions, and content planning.

I built client relationships and supported sales through customer service. I also used Canva, CapCut, and Cut Pro while multitasking across client needs.

Before that, I worked as a seafarer on various bulk vessels, performing deck operations and maintenance, operating cargo cranes, and preparing ship documents and reports. I hold OOW and GMDSS Radio Operator certifications.

Experience

Work history, roles, and key accomplishments

Customer Support & CRM Management Professional

Digital Client Services

Jan 2025 - Dec 2026 (1 year 11 months)

Handled multiple client accounts and customer interactions, built strong client relationships, and drove sales. Managed CRM systems and high-volume customer accounts while providing excellent customer service.

CRM Management Customer Service Sales Multitasking Canva Capcut Cut Pro Communication Skills

Seafarer

Various Bulk Vessels

Jan 2017 - Dec 2024 (7 years 11 months)

Performed deck operations and maintenance, operated cranes for cargo loading and unloading, and prepared ship documents and reports. Coordinated with port authorities, customs, and immigration while ensuring compliance with safety regulations.

Deck Operations Crane Operation Documentation Safety Compliance Coordination Leadership Communication Skills