Mark Geenen

As a Life Coach, I work one-on-one and in group settings to help individuals heal and connect with their true selves. I specialize in self-acceptance and have successfully assisted over 100 people through various coaching projects since 2021.

In this role, I provided feedback to AI assistants, focusing on project Arrow Butler. My work involved Query Creation, Validation, and Argument Annotation, ensuring effective communication in local languages.

As online support, I managed inbound chat messages for Trinfinity Academy, assisting clients in their self-realization journey. My role required excellent communication and customer service skills.

I handled inbound calls and emails for clients of various online webshops, focusing on customer satisfaction and SEO tasks, including link building and content creation.

Responsible for handling inbound communications from Dutch and Flemish business clients of Canon Benelux, providing technical support and ensuring customer satisfaction.

Managed inbound calls and emails for Zalando customers, addressing inquiries about orders, payments, and returns while ensuring high levels of customer satisfaction.

Handled customer inquiries regarding energy bills and contracts, providing support through calls, emails, and mail while ensuring compliance with departmental KPIs.

Responsible for all support and commercial office work for a startup online marketing business, including customer service, affiliate management, and content writing.

Handled inbound calls, emails, and mail, ensuring customer inquiries were resolved from start to finish while maintaining high service quality.

Provided web design services, including basic design, website maintenance, and managing data traffic for clients.