Open to opportunities

Mark Duggal

@markduggal

Message

I improve order-to-cash accuracy through contract review, invoicing, controls, and compliance.

India

Message

What I'm looking for

I'm looking to contribute to order-to-cash, billing, accounts receivable, compliance, and internal-control work where I can improve accuracy, reduce invoice rejections, strengthen audit readiness, and support data-driven financial reporting.

At Gartner India, I analyze rejected portal invoices, identify root causes, implement corrective actions, and track invoice lifecycles to improve accurate, timely submission. I review billing against contracts and purchase orders and work across Ariba, Coupa, Tungsten, TradeShift, Oracle, and other client portals.

Previously at Genpact, I reviewed contracts, validated pricing and contractual terms, processed sales orders in Oracle, and supported SOX/JSOX compliance, audit documentation, reconciliations, and control testing. I also built Excel-based risk trackers and helped streamline invoice-submission operations.

I've strengthened AR controls, reduced document rejections by 25%, and reduced reporting errors by 15% through validation checks, process documentation, and data-driven receivables reporting.

Experience

Work history, roles, and key accomplishments

Current

Portal Specialist

Current

Gartner India

Mar 2026 - Present (5 months)

Analyzed rejected invoices on client portals, implemented corrective actions, and prepared billing reports. Collaborated with cross-functional teams to ensure compliance and tracked invoice lifecycles for accurate submission.

Invoice Processing Billing Compliance Oracle Salesforce Ariba Coupa Contract Review