At Deloitte, I manage the end-to-end Order to Cash billing lifecycle, generating and validating invoices while ensuring compliance with contracts and policies.
I resolve billing discrepancies and customer queries, handle PO and non-PO billing scenarios, and prepare revenue reports. I also work with sales, credit, customer portal, and collections teams to support the O2C cycle.
During Deloitte’s rebadging from Johnson Controls, I helped ensure a seamless transition with zero operational disruption. Process improvements also improved billing accuracy and reduced dispute volume.
Previously, at Accenture Solution Private Limited, I worked in credit management and master data. I assessed customer creditworthiness using financial statements and D&B reports, maintained customer records in SAP, and supported credit decisions through detailed financial analysis.
