Mark Anthony Macasaet

I've managed end-to-end supply chain execution for high-volume e-commerce orders at Kathy Kuo Home, coordinating vendors, carriers, freight partners, and internal teams across domestic and international markets.

I monitor delivery performance, freight costs, returns, damage claims, and carrier reliability to support SLA compliance and identify practical workflow improvements.

Previously, I coordinated shipment scheduling for multiple U.S.-based accounts at Metropolitan Solutions Philippines, maintained inventory and shipping records, and improved shipment accuracy through quality reviews.

I also bring team supervision and customer-retention experience from The Results Companies, where I tracked performance, handled escalations, and implemented process improvements.